2023 UPDATE: Thankfully, we no longer operate under COVID-19 conditions. We are able to re-introduce measures as circumstances require.
Dab Hand Puzzles & Pastimes sells new jigsaws, traditional games, playing cards, and related gifts. Additionally, we sell checked & complete used jigsaws and games, and we run Handy Jigsaws, a free jigsaw lending library for Kelsall residents.
We have adapted our procedures to operate safely in the coronavirus (COVID-19) environment and follow national guidelines as circumstances change. Thorough and frequent handwashing/hand-sanitising, safe purchase/delivery methods and careful management of stock are central to how we operate.
Our Handy Jigsaws free loan service was launched in full consultation with the Patient Participation Group of Kelsall Medical Centre. Specific additional procedures apply to this loan service and to our used stock – see below.
Precautions for our attendance at country markets or other events
- We have a stall at village markets and other events from time to time. Our outlets have a risk assessment in place.
- We adhere to all the requirements of the venue and the organisers at the time, including stall placement, social distancing measures, use of face coverings and hand sanitisers.
- A card reader is available for cashless purchases.
Precautions for deliveries of customer purchases
- We contact customers to arrange delivery with social distancing in place. Outside our local delivery area, items are sent by Royal Mail.
- We use hand sanitiser before and after making deliveries.
- The World Health Organisation says that COVID-19 virus is generally thought to be spread from person to person through respiratory droplets. It says there is no evidence of viruses that cause respiratory illnesses being transmitted via outer packaging coming into the house. Read their guidance on hygiene and handwashing here.
- Payments can be made remotely in advance.
Precautions for supplier deliveries
- Our incoming stock deliveries and any returns are by prior arrangement and with social distancing in place.
- All payments are made remotely.
- Incoming stock is isolated from existing stock for a minimum of 72 hours.
- Thorough hand washing after handling deliveries as a precautionary measure.
Precautions for Handy Jigsaws loan service and other used/exchanged stock
- Deliveries and collections are by prior arrangement and with social distancing in place.
- We use hand sanitiser before and after making deliveries and collections.
- The World Health Organisation says that COVID-19 virus is generally thought to be spread from person to person through respiratory droplets. It says there is no evidence of viruses that cause respiratory illnesses being transmitted via outer packaging coming into the house. Read their guidance on hygiene and handwashing here.
- We check before collecting items if there is any known illness or exposure to COVID-19 in the household. If yes, we will extend loan periods and delay collection.
- As a precautionary measure, returned items are isolated before they are checked by us and set aside again before they are made available.
- There is currently a minimum seven-day period between the loan of any individual used item.
This policy was last updated on 18 April 2022 and may be revised from time to time.